Information We Collect

We gather different types of information depending on how you engage with our services. Here's what we collect and why it matters:

Personal Identification Information

When you register for our learning programs or contact us, we collect basic details like your name, email address, phone number, and sometimes your mailing address. We need this to communicate with you about course schedules, send educational materials, and process enrollments.

Financial Learning Data

Because we teach rolling budget techniques, you might share financial scenarios or examples during workshops. We only use these to personalize your learning experience. We never store actual bank account numbers or real financial credentials.

Technical Information

Like most websites, we automatically collect certain technical data when you visit shineupenergy.com. This includes your IP address, browser type, device information, and pages you visit. This helps us understand which content resonates with learners and fix technical issues.

How We Use Your Information

Your data serves specific educational purposes. We don't sell it to third parties or use it for unrelated marketing campaigns.

• Deliver course content and track your progress through our rolling budget programs
• Send important updates about upcoming workshops scheduled for late 2025 and early 2026
• Respond to your questions about financial education techniques
• Improve our curriculum based on how students interact with materials
• Ensure our platform runs smoothly and securely
• Comply with legal obligations under Thai data protection laws

We occasionally send educational newsletters about budgeting strategies, but you can opt out anytime. Each email includes an unsubscribe link at the bottom.

Data Storage and Security

We store your information on secure servers located in Thailand. Our technical team implements industry-standard security measures including encryption, firewalls, and regular security audits.

Security Measures

All data transmitted between your browser and our servers uses SSL encryption. We restrict access to personal information to employees who need it for their job functions. Our staff receives regular training on data protection practices.

That said, no online system is completely bulletproof. While we work hard to protect your data, we can't guarantee absolute security. You should use strong passwords and keep your login credentials private.

Sharing Your Information

We don't sell or rent your personal data to advertisers or data brokers. However, we do share information with select service providers who help us run our educational platform.

Service Providers

We work with third-party companies that assist with email delivery, payment processing, and website hosting. These partners can only access your data to perform specific tasks on our behalf and must protect it according to our standards.

Legal Requirements

Sometimes we're legally required to disclose information to Thai government authorities or law enforcement. This happens rarely and only when we receive valid legal requests or need to protect someone's safety.

Business Transfers

If Shine Up Energy merges with another company or gets acquired, your data would transfer as part of that transaction. We'd notify you beforehand and explain any changes to how your information gets handled.

Your Rights Under Thai Law

The Personal Data Protection Act gives you several rights regarding your information. Here's what you can do:

• Access: Request a copy of all personal data we hold about you
• Correction: Update or fix inaccurate information in your profile
• Deletion: Ask us to delete your data (subject to legal retention requirements)
• Portability: Receive your data in a machine-readable format
• Objection: Opt out of certain processing activities like marketing emails
• Restriction: Limit how we use your information in specific situations
• Withdraw Consent: Revoke permission you previously gave us

To exercise these rights, send an email to info@shineupenergy.com with your full name and specific request. We'll respond within 30 days as required by Thai law. There's no fee for most requests, though we might charge a reasonable amount for excessive or repetitive inquiries.

Cookies and Tracking

Our website uses cookies to remember your preferences and analyze site traffic. Cookies are small text files stored on your device that help us provide a better experience.

Types of Cookies We Use

Essential cookies keep the site functioning properly. Analytics cookies help us understand which pages get visited most. Preference cookies remember your settings like language choices. We don't use advertising cookies that track you across other websites.

You can disable cookies through your browser settings, but this might affect certain site features. Most browsers let you block third-party cookies while keeping first-party ones active.

Children's Privacy

Our financial education programs target adults managing household or business budgets. We don't knowingly collect information from anyone under 18 years old without parental consent. If you're a parent and discover your child shared data with us, contact us immediately so we can remove it.

International Data Transfers

While we primarily operate in Thailand, some service providers we use have servers in other countries. When your data leaves Thailand, we ensure those providers meet adequate protection standards through contractual agreements.

If you're accessing our site from outside Thailand, your information will be transferred to and processed in Thailand according to this privacy policy and Thai law.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll post a notice on our homepage and send an email to registered users.

The date at the top of this page shows when we last revised the policy. We encourage you to review it periodically, especially before sharing new information with us.

Data Breach Notification

In the unlikely event of a data breach that affects your personal information, we'll notify you within 72 hours as required by Thai law. The notification will explain what happened, what data was involved, and what steps we're taking to address the situation.

We'll also inform the Thailand Personal Data Protection Committee if required by law.